Adding a New User in CPanel

Let’s say you have a web developer who is going to help you with your website – or a trusted business partner who will also need access to make changes.

Click the “User Manager” icon in the Preferences section to be taken to this screen:

On the screen above, you can see all of the accounts set up inside your cPanel. Above, you’ll see there are three icons next to each account:

  • The mail envelope indicates this account has an email account set up in cPanel that’s associated with it.
  • The delivery truck indicates that the account has access to FTP (file transfer protocol).
  • The disc drive indicates that this user can use the web disk services.

You can easily edit any user, change their password or delete them with the options listed below the account name.

To add a brand new user, click the “Add User” button in the top right corner.

You’ll then be taken to the following screen:

Here, you’ll add the user’s full name, the username you’d like them to use, the domain that user is associated with and, if you like, an alternative email that user can be reached at.

You’ll also be asked to create a password for the user. Make sure it’s unique from all other users on your account.

Just below these fields, you’ll find a section called “Services” where there are some important settings to take a look at:

  • Email allows you to enable/disable email accounts for users (though you’ll need to set them up, first) and set a limit for how much space each account has.Emails can take up space on your hosting plan, so you may not want everyone to have the same permissions!
  • FTP allows you to enable/disable accounts from being able to access File Transfer Protocol where they can upload files to your site. You can choose what directory they’ll have access to, and a limit for how much space they can take up.
  • Web Disk permissions should be reserved for only top-level admin accounts. “Read-Write” level access gives the user permission to do more or less whatever they want within the specified directory (including delete files!), while Read-Only only permits reading, downloading and listing files.

When you’re finished with these settings, click “Create” or “Create and Add Another” on the bottom left corner of the page to save the new account.

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